Store Information

Nordee LLC is committed to ensuring a seamless shopping experience for our customers. With a niche in Home Appliances, we are located at 5010 Unseld Blvd, Louisville, KY 40218, United states. You can reach us at +1 270-290-3592 or send us an email at support@nordee.us.

All About Tracking Your Order

Once you have made a purchase from our online store, it is important to know when your order will arrive. At Nordee LLC, we offer a comprehensive order tracking system to help you keep tabs on your purchase.

How to Track Your Order:

When your order is ready for shipment, we will send you an email with a tracking number. Simply enter this number into the tracking system to get an update on your order’s status.

Understanding Your Tracking Status:

Here are a few terms you might come across when tracking your order, and what they mean:
In Transit: Your order is on its way to you.
Out For Delivery: Your order is almost there! It’s with a local delivery driver.
Delivered: Your order has been delivered to your specified shipping address.
Exception: There might be an issue with your delivery (like a delay), but don’t worry, we’re on it.

Shipping Policy

At Nordee LLC, we offer free shipping on all our Home Appliances. We understand the importance of receiving your purchases in a timely manner, hence our handling time is 1-2 business days, with a transit time of 3-5 business days.

Choosing the Right Carrier:

Given the size and weight of most Home Appliances, we recommend using established carriers such as FedEx, UPS, or DHL. These carriers have a proven track record of safely and efficiently delivering large items. They also provide comprehensive tracking services, ensuring you can follow your order every step of the way. More information about our shipping partners and processes can be found in our Shipping Policy.

Additional Information

At Nordee LLC, we do not charge a restock fee, and we offer a 30-day warranty period on all our Home Appliances. For more details on our warranty and return policies, please refer to our Return and Refund Policy.

We strive to make our policies as clear as possible. If you have any questions or need further clarification, do not hesitate to Contact Us.

Legal Compliance and Privacy

All our policies, including this Order Tracking policy, are compliant with Google Merchant Policies and are designed with our customers’ best interests in mind. We respect your privacy and handle your personal information with care. For more details, please view our Privacy Policy.

Further Questions?

We are here to help! If you have any questions regarding payment methods, our disclaimer, or cookies policy, check out our Payment Methods, Disclaimer, and Cookies Policy.